GioventX | Aged Care & NDIS Provider Invoicing Policy

1. Provider Invoicing

GioventX welcomes invoicing enquiries from Aged Care providers, NDIS providers and community care organisations purchasing products on behalf of their clients or participants.

As a nurse-led skincare brand, GioventX offers 100% natural skincare products with clearly labelled ingredients, developed to complement individual skincare routines and personal care preferences.

2. Clinical Considerations & Participant Choice

We encourage registered nurses and clinicians to consider individual skincare preferences when undertaking comprehensive clinical assessments and developing person-centred care plans.

Skin integrity and personal skincare requirements should be considered in the context of each participant's underlying health, including chronic disease management, autoimmune conditions, sensitive skin, allergies, treatment-related skin changes and other individual concerns.

Participants may prefer natural or herbal skincare alternatives, particularly where sensitivities to ingredients in conventional products are a concern.

Nurses may advocate for appropriate skincare options within their clinical recommendations, taking into consideration the participant's individual needs, preferences and existing health conditions.

All GioventX skincare products are cosmetic products, not medicated treatments. They are intended to complement personal skincare routines and support individual skin integrity preferences, not replace prescribed treatments or clinical management.

3. Culturally Appropriate Products & Meaningful Engagement

GioventX recognises the importance of cultural identity, recreation and meaningful engagement in maintaining wellbeing.

Selected non-skincare products, including books, colouring resources, puzzles, word searches and supportive technology, may be considered where they support an individual's interests, cognitive engagement, cultural preferences and functional abilities.

These resources may be particularly beneficial for individuals living with neurodiversity, dementia, Alzheimer's disease, Parkinson's disease and other neurological conditions.

Registered nurses may include appropriate recommendations in their clinical assessments where these resources support individualised care and meaningful participation.

Decorative trinkets, jewellery and general gift items are excluded from provider invoicing recommendations under this arrangement.

All purchases remain subject to applicable NDIS and aged care funding guidelines and provider approval. A clinical recommendation does not guarantee funding eligibility.

4. Provider Invoicing & Ordering Requirements

To request an invoice, please provide the following information to our email gioventxaustralia@gmail.com 

A. Client / Participant Details

• Participant's full name

• Aged Care or NDIS provider name

• Provider contact person's name

• Contact email and telephone number

• Billing details

• Delivery address

B. Products Required

• Product name

• Quantity

• Any relevant product variations or requirements

GioventX will issue an invoice to the nominated provider, care of the participant or recipient.

Orders will be dispatched once payment has been received in full.

Please allow up to 14 days from the date of invoice payment for preorder items to be dispatched. Delivery timeframes may vary.

5. Delivery Responsibility

GioventX is not responsible for deliveries lost, misdirected or undelivered due to incorrect or incomplete participant, recipient or delivery address details supplied at the time of ordering.

Providers are responsible for ensuring all participant and delivery information is accurate and complete before submitting an order.

6. Important Notice

GioventX operates as a nurse-led skincare and lifestyle product supplier. We do not provide individual clinical assessments, prescribe treatments or determine participant funding eligibility.

All clinical decisions remain the responsibility of the appropriately qualified treating clinician. All provider purchases must comply with relevant funding arrangements, organisational policies and applicable legislation.